Human Fluency, based on the van Heemskercklaan 15, 3941 WB, Doorn, the Netherlands, I responsible for processing personal data as described in this privacy statement.
Address: Van Heemskercklaan 15, 3941 WB te Doorn.
Telephone number: +31 (0) 614361206
Pascal Kruijsifix is the Data Protection Officer of Human Fluency. He can be reached via Pascal@humanfluency.com
Personal data that we process
Human Fluency processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:
– First and last name
– Address data
– Phone number
– E-mail address
– IP address
– Bank account number
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at email@example.com and we will delete this information.
For what purpose and on what basis we process personal data
Human Fluency processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– You can receive a call or e-mail if necessary to carry out our services
– To deliver goods and services to you
– Human Fluency also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Human Fluency does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (such as a Human Fluency employee) sitting in between.
How long we store personal data
Human Fluency does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention period for the aforementioned personal data: Human Fluency stores your data for a maximum of 7 years after the last invoice date in accordance with the fiscal retention obligation. If your personal data should not be used for payments, we will not keep them for more than 2 years after the last contact.
Sharing personal data with third parties
Human Fluency does not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Human Fluency remains responsible for these processing operations.
Cookies, or similar techniques, that we use
Human Fluency only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Human Fluency and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to firstname.lastname@example.org. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Human Fluency also wants to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Human Fluency takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact us at email@example.com